1. Collection of information
We collect information when you visit our site, when you contact us via our form, or when you send us an email. We collect general contact details, i.e. name, surname, company name, full address, telephone number, e-mail address, as well as information specific to the services you request from us
. We also automatically receive and record information from your browser, including your IP address and the page you request.
2. Use of Information
The primary purpose of this collection is to be able to respond to your requests for information relating to our products and services (contact request, price request, quote request, general information request ).
All information we collect from you may be used to:
- Personalize your experience and meet your individual needs
- Provide personalized advertising content
- Improve our website
- Improve customer service and your care needs
- Contact you by e-mail or telephone
- Administer a competition, promotion, or survey
We may use your information to communicate with you and consider this communication to be part of our service.
We may use your e-mail and postal address to inform you of news or promotional offers that may be of interest to you.
If you do not wish to receive these offers, you can always unsubscribe by clicking on the “unsubscribe” link at the bottom of each e-mail.
3. Disclosure to third parties
We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in maintaining/hosting our website, as well as our subcontractors as long as these parties agree to keep this information confidential.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when we are required to do so by law.
4. Protection of information
We implement a variety of security measures to maintain the safety of your personal information. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.
5. Unsubscribe
We use the email address you provide to send you information and updates relating to your application, promotions, related product information, etc. If at any time you would like to unsubscribe from receiving further emails, detailed unsubscribe instructions are included at the bottom of each email.
6. Consent
By using our site, you consent to our privacy policy.
This Policy may change, we advise you to read it regularly when using our website.
In case of questions or comments, please contact us at info@alloservices.lu